"Our relationship with PACAIR has grown even stronger over the past 16-years, and throughout that time, Nigel and his team has consistently delivered the highest levels of professionalism and support. PACAIR’s customer-focused approach has helped them stand out in the market and is a fundamental reason why we are delighted to have them alongside our own brand. The establishment of PACAIR as an Applied Project Specialist (APS) has also helped create a real market differentiator and brings added value for us as a manufacturer because it means PACAIR can offer customers a full HVAC service and knowledge right across the range of Mitsubishi Electric products to all clients"

Michelle Coombe

Deputy Divisional Manager

Mitsubishi Electric Living Environmental Systems

"Kelvinair have been working with PACAIR for over ten years now and has seen the company grow year on year and still maintain the client service levels second to none in the industry. One of the main things that sets PACAIR apart from most other suppliers/distributors is the services, technical ability and willingness to look at bespoke projects. Kelvinair have worked together with PACAIR from design to getting the project handed over to the client. On projects that are unique (Design build) and not just selling products/boxes from a sales brochure. We find this is the area that PACAIR leads the market and at times has a much better technical support and understanding of the client's needs than the manufacturers themselves. We find the support team always willing to help even outside normal working hours and have a good sound knowledge of the products they are providing. Kelvinair look at PACAIR as a partner on projects and I must say it works very well."

J G Halliday

M.Inst.R, Director

Kelvinair Limited

"We have worked with PACAIR since their inception and have maintained this relationship as a result of their speed of response, technical expertise and the input they are able to provide at design stage and beyond. By being able to offer multiple brands they are able to work with us to ensure that the most appropriate equipment is applied to each project both from a design and cost perspective. Whilst their technical expertise is invaluable at design stage it is equally benifical to us post completion to trouble-shoot and technical issues that may arise once the project has been completed and the contractor has left site. This allows us to act quickly to resolve any of our clients issues which is a direct benefit to maintaining client confidence and securing future repeat work. We have worked with PACAIR on several large scale key projects where new technologies are being utilised. Close liaison is therefore essential to ensure the accuracy of the design and they have also provided on-site technical support at commissioning stage. We would have no reservation in recommending PACAIR and specify them as our preferred supply chain whenever possible."

James Forster

Partner

Thornley & Lumb consultancy

"Having worked with the PACAIR team for many years we are always happy with the speed of response and general air conditioning knowledge afforded to us by their team. Their knowledge of systems and impartial advice, as they carry a number of quality brands, is very refreshing. The advice always supports the best efficient solution to the project needs. They are always available outside of working hours and remain attentive to our company's needs at all times/ We feel in partnership and that is the way we like it. From cradle to grave support all round."

Mark Payne

Director

Flowline Air Conditioning Ltd

"A1R Services are extremely proud to include PACAIR on our preferred suppliers list. We have used this company for many years due to their exempt customer service and avanced technical advice. I have always found all of PACAIR's staff to be professional, very efficient and courteous at all times."

Alan Brewer

Sales and Project Manager

A1r Services

"In a fast-paced and demanding industry the support from our suppliers is a crucial part of our success and growth as a subcontractor. Pacair stands out to us with their responsiveness and day to day assistance. They understand the industry and its opportunities. Since we partnered with Pacair, they are yet to let us down. Their team has always been keen to support ours. Any stock shortages are always dealt with efficiently with alternative options presented to allow us to keep our projects progressing with clients. They have extensive expertise and are well established within the world of air conditioning, and we love that they recognise Evergreen's potential and hunger for continued success and growth. It is key for us that we can put our trust in our suppliers and work together as a team, Pacair has allowed us to do just that and offer the no-nonsense approach that subcontractors need from their suppliers"

Charity Price

Business Development Manager

Evergreen Air Conditioning Ltd

"We have used the services of Nigel and the team at PACAIR for a great number of years now, and throughout this time we have formed a great working relationship based on their technical knowledge, understanding of our business, speed of service both on returning quotations and also them going the extra mile to ensure we receive the product on time, first time. The thing that sets them apart is their ability to advise on the varying manufactured products they have to offer and their willingness to look at alternative ways of delivering the job. Most recently they engaged in a project that was far from the standard request they may get and once again came up trumps. For me they are not just a box seller – they are far more than that and we look forward to many years of working together as a partner. "

Chris Goodwin

Commerical Director

Airco Refrigeration and Air Conditioning Ltd

"We at S&G have been working with Nigel and his Team at Pacair for well over a decade now. Not only do they provide a wide range of premium HVAC products but their ability to support us, both technically and logistically, from start to finish of a project is second to none. It has been a pleasure to grow our own business alongside theirs and we look forward to continuing our partnership going forward for many years to come."

Paul Copner

Managing Director

S&G HVAC Mechanical Specialists

"We have used the services of Nigel and the team at PACAIR for a great number of years now, and throughout this time we have formed a great working relationship based on their technical knowledge, understanding of our business, speed of service both on returning quotations and also them going the extra mile to ensure we receive the product on time, first time. The thing that sets them apart is their ability to advise on the varying manufactured products they have to offer and their willingness to look at alternative ways of delivering the job. Most recently they engaged in a project that was far from the standard request they may get and once again came up trumps. For me they are not just a box seller – they are far more than that and we look forward to many years of working together as a partner."

Chris Goodwin

Commerical Director

Airco Refrigeration and Air Conditioning Ltd